Manage department compliance with the innovation center quality management system which is designed to streamline the development of new products and services for consumers. Manage and enhancing multiple incentive and reward initiatives across multiple business segments.
Serves as a new product development innovator researches and develops concepts for new innovative products across the breadth of the businesses Develops business plans for new business initiatives develops prototypes for new products.
Works with sales marketing IT and operations areas to fully understand how the design of a new product would impact each constituent group Maintains project plans issue logs documents etc. for assigned projects. Facilitates meetings follows up on outstanding issues and resolve cross-project discrepancies.
Gives presentations/demos on newly developed projects and concepts and assists Project Analysts and Managers in the analysis of data as required Assists other Innovation Center team members in related projects as needed. Ability to understand and explain complex processes
Requirements: Understanding of the new product development process having strong analytical skills with the ability to turn data into a succinct and effective message understanding of loyalty and rewards programs understanding of the health benefits industry and having a passion for consumer engagement. Excellent organizational skills
Can manage multiple time sensitive tasks with the appropriate level of sensitivity. Effectively interacts with associates at all levels of the organization. Functions at a high level with minimal supervision. Excellent communication skills both oral and written. Adept at writing concept briefs and business plans, highly self-directed.
• EDUCATION: Bachelors Degree required Masters Degree preferred Microsoft Software skills: Excel Word and PowerPoint Prior experience with loyalty or reward programs