Maintain the customer/supplier complaint and corrective action databases. Coordinate the resolution of customer complaints. Understand an implement the health safety and environmental policies and to integrate health safety and environmental considerations into daily work activities. Maintain adherence to Company policies safety ergonomics environmental standards and good housekeeping practices.
• Provide quality engineering support to manufacturing projects APQP the preparation of ISIR and PPAP packages and/or daily issues. • Provide technical support to the SPC and inspection programs as required. • Lead corrective action teams for customer/supplier concerns. • Participate in continuous improvement and six sigma projects. • Participate in the evaluation and review of new suppliers. • Supports and participates in the Quality System EMS and OHS programs. • Assume duties of the Management Representative • Maintain the Quality Assurance manual and related procedures. • Prepare and maintain Process Control Plans Engineering Change Notices and Part Methods. • Routinely conduct dock inspection audits and random in-process spot inspections. • Assist inspector and production operators with quality/training issues. • Conduct shift audits when required. • Prepare/maintain part defect sample boards to establish standards for manufacturing and for training. • Manage returned parts coordinate the schedule of replacements and issue credits as appropriate. • Manage rejected materials and recover costs via issuance of debit memos. • Conduct internal auditor training and manage the internal audit program. • Provide support for monthly BOS reports – internal and corporate.
• Must have 4 yr degree • 3-7 yrs of molded products manufacturing experience. • Knowledge of ISO and IATF 16949:2016, quality systems • Knowledge of PPAP and APQP methods • Must have good communication and organizational skills
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