Manage an customer service team to deliver incremental bottom line impact by meeting the needs of customers. The team members represent a cross functional team and must successfully define and deliver these new capabilities and experiences.
Ability to see the customers and organizations side of a business and to inspire and lead customer-focused online experiences across an organization.
Requirements: - Strong online and marketing background. - Team leadership experience with a demonstrated ability to manage others and to drive teams to deliver results - Strong ability to create and sell a compelling vision to senior management with an ability to leverage logic data and passion to influence others - Strong balance of Customer Vision and solid Business skills .
• EDUCATION: Bachelors Degree, MBA or Master’s degree is preferred.
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