provide high level training and excellent technical support for all employees in a professional office setting. Training end users on software packages via in person and web conferencing methods (including Microsoft Office and company specific software and create training displays and visuals to be used while training users. databases). - Creating user guides reference graphics trainer manuals and tips and tricks sheets to be used by beginner to advanced level personnel. - Answering help desk calls and prioritizing requests for assistance to resolve issues with hardware software networking printing and more. - Researching resolving and following up with all user issues.
Requirements: - Proficiency with Windows and Microsoft Office applications. - Ability to frequently travel to nearby cities to work in additional branch office. -3+ years related experience in training and supporting end users in a professional services environment.
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